Jim has over twenty years of experience in leading and mentoring high performance work teams in national and international companies with multiple plants / facilities in many diverse manufacturing and service industries. He is a recognized expert in the strategic planning for and implementation of criteria and frameworks for: Quality Management Systems (ISO 9000); the Performance Excellence Criteria for the Malcolm Baldrige National Quality Award; IT Governance & Compliance Frameworks including the Control Objectives for Information & Technology (CoBIT) and Information Technology-Security Techniques-Information Security Management Systems (ISO 27001); Lean Six Sigma; and Enterprise Risk Management.

Jim maintains the following certifications: Certified Risk Manager, Certified in the Governance of Enterprise IT, Certified Information Privacy Professional, and Certified Insurance Counselor. He maintained his certifications as a Certified Quality Management System Lead Assessor in the United States and the United Kingdom from 1994 through 2001.

He has helped companies save tens of millions of dollars through process improvements; significant decreases in waste; consolidation, relocation, and reorganization of facilities and workspace; reduction in time to market; and the effective implementation of high performance work teams.

Jim graduated from the United States Naval Academy in 1980 and served aboard nuclear powered submarines as a Submarine Warfare Officer for five years. He is married to the former Eileen Bonner of Annapolis, Maryland. They have four children and numerous grandchildren and reside in northeast Ohio.

You can e-mail Jim directly at Jim.Nance@Symetosphere.com