Symetosphere specializes in helping organizations create, modify, and implement process. One of those processes is not only a process itself, it is also the discipline that enables all other processes to be managed to achieve business objectives. That process is IT governance.
Organizations with effective governance mechanisms have a much higher level of assurance that organizational process is effective, appropriate, and cost-effective. IT governance does this by providing the structure that links IT policies, process, resources, and information to business strategies and objectives. Thus linked, the use of the entire IT resource is maximized, while balancing risk against return on invested resources.
Symetosphere helps companies effectively govern their processes by utilizing industry standards. Control Objectives for Information and related Technology (CobiT), IT Service Management (ITSM), a proven SDLC, and ISO 17799 are industry standards that provide a governance framework and specific methods that companies may use free-of-charge. The key of course, is knowing how to integrate the standards and construct a system that will:
- Provide for process sustainability and improvement
- Deliver critical performance information to management
- Promote re-use
- Clearly define roles, responsibilities and accountability, ownership
- Address control objectives deemed most important by the organization
- Provide guidance for satisfying business objectives
In helping companies to establish effective governance mechanisms, Symetosphere follows two principles:
- Keep governance overhead to a minimum
- Enable decision-making at the correct level
In keeping with the principles established as we formed our Minimum Path to Quality (MPTQ), Symetosphere feels that governance elements should only be included when they are necessary to satisfiying business objectives. Some governance components will be common to all companies, but will diverge from there, as organizational needs vary. Well-tuned governance disciplines will also exhibit distributed decision-making. Placing accountability at the proper role will help the IT workforce take ownership of their domains, develop more pride of ownership, and increase the overall quality of the IT product.